B2B Portal and E-Commerce all in one solution

Your turnkey B2B customer portal

Designed for SMEs, mid-sized companies, manufacturers and distributors, and built on the most widely used open-source solution on the market.

Boost your sales

Catalogue and PIM, customer-specific pricing, quotes, orders, deferred payment, private documents, advanced search and AI... everything you need to digitalise your B2B customer relationship.

No commission on your revenue, no per-user licence.

Key features

Multi-user customer accounts

Price lists per customer or group & tiered pricing

Promotions & business rules

Quotes - RFQ

Deferred payment & online payment

Fast, typo-tolerant search, even inside documents

AI & conversational search (RAG)

PIM with enrichment workflow

Supplier ETL: CSV, XLSX, XML, JSON

No-code rules engine

Contextual push & personalisation

Private customer document area

Fast, stable and proven

Your portal is built on Drupal, which powers tens of thousands of professional websites. With 18 years of experience, we make the most of its unrivalled strengths: performance, SEO, content management, back office and security.

A transparent business model

No licence based on revenue or number of users: your costs don't grow with your success.

Open source: no vendor lock-in, you own your platform.

A customisable default front end to get started quickly, or a fully bespoke one.

A unique approach

Build step by step for full budget control

To minimise the time needed to build your B2B e-commerce platform, we set up a simple and effective tool that can be adapted to your future needs at a reduced cost.

By keeping the pre-project phase (T0) to a strict minimum, you can have a working platform within a few weeks, so you can get to grips with the tool as quickly as possible and envision what comes next.

A unique win-win approach
1

A working initial version
live in 6 weeks

Our goal is simple: get your B2B e-commerce platform online as quickly as possible. You can then use it to boost your sales, increase your average order value and make your sales teams' work easier.

How?
After 2 scoping workshops led by one of our consultants to understand your business and your goals, we study your brand guidelines to style your platform in your company's colours, based on our fully customisable default front end.

Once the platform is installed, we import your catalogue and prices, including from supplier feeds (CSV, XLSX, XML, JSON), as well as your customer base. Your customers can use it as soon as the solution goes live. Time is also set aside to create editorial pages, both mandatory (terms of sale, terms of use, GDPR...) and optional ("About us" or "Our commitments", for example).

We then configure the checkout and the online quote tool to best meet your needs.

Finally, we provide documentation and train your teams on the platform's essential features.

A controlled schedule
2

Optional services to enrich
your platform



"Team Support" pack

To maximise usage and transactions on your platform, your customers need to get an answer whenever they have a question. To that end, we offer support through 3 solutions.

FAQ: A regularly updated list of the most frequently asked questions, available directly on your platform.

Help Desk / Hotline: Our support centre technicians are available to take your customers' calls and help them solve their problems.

Live Chat: A chat window on your platform, connected to the communication tools of your sales teams or customer service.



"Customer Support" pack

Your customers need to be ready for the changes in habits that your new B2B platform brings.

To help them, we offer a "Customer Onboarding" pack in your company's colours.

This pack includes:

  • A welcome booklet in your colours, to which you can add a personal message
  • Getting-started tutorials
  • Videos presenting your platform's features
  • Customer documentation

All of these materials are written by our team, in French.

Enrich your platform to ensure the success of your digital transformation.
3

Go further with your business specifics

The specifics of your business may require some adjustments to the solution.

To carry out this improvement project, one of our experienced consultants will support your project teams.

They will help you write a report on how your platform is used and how it works, which will serve as the basis for the specifications of the required adaptations and integrations.

Thanks to the no-code rules engine, many adaptations (pricing rules, order conditions, notifications, push) can be configured without custom development.

Defining your needs through these specifications is an essential step to keep visibility and control over budget and delivery times.

Once the specifications are approved, our teams carry out the technical adjustments.

Do your business needs call for a complex approach finely tailored to your activity?

Let's build around your business

Our services

We support you throughout the life of your project

 
Complementary services for full control of your information system

Hosting

  • Hosting installation and configuration
  • Securing incoming and outgoing traffic
  • Data security and regular backups
  • Application monitoring (healthcheck) and hosting monitoring
  • Transfer of ownership: you own your data and your hosting!

Monitoring & support

  • Platform usage analysis reports
  • Checking that processes run correctly
  • Checking the status of customer carts and orders (we let you know if a cart or an order is stuck)
  • Monthly meeting with your consultant
  • Support for your teams: FAQ / Helpdesk / Live Chat

SEO & marketing

To increase your visibility and support your communication, we can help you set up or improve your marketing strategy.

We mainly work on two areas:

  • SEO:
    Search Engine Optimisation. After a performance audit, we implement technical solutions to improve your platform's organic ranking. Drupal is one of the strongest CMSs for SEO and rich content management.
  • Analytics:
    A dashboard showing visit statistics and user behaviour. Understanding your customers' journeys helps you optimise the content of your pages, menus and personalised catalogues.

Webmastering

Entrust the management of your content to our webmastering service. We edit the content of your B2B e-commerce platform for you:

  • Adding new products
  • Graphic design and editorial content integration
  • Banner, page, personalised catalogue, brand page: we create a visual proposal (mock-up) and add it to your platform once approved.
  • SEO optimisation of content

Send us your content in a Word file, we take care of the rest!

Maintenance

  • Security updates and upgrades of Drupal and Drupal Commerce
  • SLA tailored to your needs

Custom IS integration

Your B2B e-commerce platform can be integrated into your existing information system. Our routine programs process your various data sources to keep your data consistent.

This data varies and depends on your business. However, you will often want to synchronise your platform with your product information (SKU, title, description, image), your prices, your customers, with a sync to your CRM for example, as well as your orders, which can connect to your ERP.

These integrations can go:

  • From your IS to your platform
  • From your platform to your IS

Many data sources can be integrated:

  • CSV files
  • Excel files
  • XML feeds
  • REST / JSON APIs
  • Databases
  • Web services
  • etc.

Our dedicated supplier data ETL automatically keeps your catalogue and prices up to date.

Want to see the portal in action?

Book a demo session with our expert consultant.